Registering for this site allows you to access your order status and history. Just fill in the fields below, and weâll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.Create an Account
FragrancePrime which operates from the website www.fragranceprime.ca, hereinafter referred to as 'Site'. This website is designed as a portal to access the information about our products and services as well as to purchase the products and in the future may provide additional related services and facilities.
All publicly viewable information available on the FragrancePrime website is the sole intellectual property of FragrancePrime unless otherwise stated. All efforts are undertaken to ensure that the quality and efficacy of information available on the website is accurate and updated.
FragrancePrime's employees, agents, logistics partners or designees will deliver the orders placed on the site after the order has been successfully placed and the payment has been processed.
Pricing: All the products will be sold at or below Retail/Store unless otherwise specified. The prices mentioned at the time of placing an order are the applicable prices.
Cancellation Policy: To cancel an order and receive a full refund you must email us at firstname.lastname@example.org within 6 hours of placing the order. If an order has been dispatched we cannot offer cancellation unless the product is defective.
At the time of delivery, you may return a product if there are damages to the item and if the fault is on our end. Returns are not guaranteed without photo evidence of the damaged item. Returns cannot be completed due to change of preference for the product. We shall not be able credit or replace any items which have been kept beyond a period of three (3) days. We will make the appropriate adjustments to your order value once your item has been approved for a refund determined by www.fragranceprime.ca
Complaints: For customer support and issues, please email us at email@example.com
You Agree and Confirm:
- That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by FragrancePrime for redelivery shall be claimed from you
- That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
- You will provide authentic and true information in all instances where such information is requested of you. FragrancePrime reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the order.
- Prior to placing an order please check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
Your use of the FragrancePrime service, is entirely at your own risk. The FragrancePrime service and its contents are provided on an "as is", "as available" basis. To the fullest extent permitted by law. We disclaim all representations and warranties, including, but not limited to, warranties as to the availability, accuracy or content of information, products or services, and warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that the functions provided by will be uninterrupted or error-free, or that www.fragranceprime.ca or the server that makes it available are free from viruses or other harmful components.
Neither FragrancePrime nor any of its directors, employees, agents, licensors or merchants (collectively, its "associates") shall be liable for damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, arising from your use of, or inability to use, the FragrancePrime service, the internet or for any other claims related in any way to your relationship with FragrancePrime.
You agree to defend, indemnify and hold harmless FragrancePrime, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to FragrancePrime or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
If any dispute arises between you and FragrancePrime during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be first referred to a sole Arbitrator who shall be an independent and neutral third party identified by FragrancePrime. The place of arbitration shall be New Canada. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.