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We will refund or exchange if the product you are returning is in the same condition you received i.e. unopened and unused within 14 days from the date of purchase. In order to return you will email firstname.lastname@example.org to obtain approval and a Return Merchandise Authorization Number (RMA#). Make sure merchandise is unopened, in its original condition and properly packaged to ship. You are welcome to keep gift or samples you get with purchase.
All our products are 100% Authentic.
In the case item is damaged, please contact us immediately, so we can start a damage claim as soon as possible. Once you have reported the problem you will be receiving instructions to return the product along with information about providing you with an item in perfect conditions. Contemplate that we ship your merchandise in its best condition; however, damages during shipment process can occur.
For further questions, concerns or feedback email email@example.com. Inquiries answered within 24 hours.